The first Customer Observability Platform built for unstructured data, enabling CX and Insights teams to turn conversations into action faster than ever.
Book a DemoMost of the data that businesses collect is dark data - unstructured text from customer conversations that goes unanalyzed.
Customer conversations happen across email, chat, surveys, social media and voice calls, yet each system structures data differently. The fragmentation makes it nearly impossible to extract meaningful insights at scale
Legacy B.I. tools rely on structured data and manual tagging, offering only surface-level insights.
Limitations we solve for:
Limitations we solve for:
Limitations we solve for:
Instantly transform raw text into structured insights with AI-powered enrichment. Unlimited, goal-based segmentation—no manual tagging.
Limitations we solve for:
Get insight into the similarity and relational structures sitting in your data. No middleman required to customize and generate taxonomy around your proprietary data.
Limitations we solve for:
Explore and investigate trends effortlessly with adaptive workspaces that let you filter insights, track patterns, and drill down to root causes.
Limitations we solve for:
Take action over time with an A.I. summaries & recommendations on custom dashboards designed for evolving, high-volume data—built for speed, scale, and precision.
Limitations we solve for:
Instantly transform raw text into structured insights with AI-powered enrichment. Unlimited, goal-based segmentation—no manual tagging.
Get insight into the similarity and relational structures sitting in your data. No middleman required to customize and generate taxonomy around your proprietary data.
Explore and investigate trends effortlessly with adaptive workspaces that let you filter insights, track patterns, and drill down to root causes.
Take action over time with A.I. recommendations & summaries inside custom dashboards built for speed, scale, and precision.
Our platform is “Low Floor, High Ceiling” — meaning anyone can get started from Day 1 and eventually evolve to the highest levels of your enterprise-wide complexity over time