01
First Read
Your key findings, charted and explained, in the format you choose. Every number links back to the real conversations behind it.
Ready in its first turn. No prompting.
Blend any data.
Your customers already told you why. Hear it this afternoon.
Drop in your calls, chats, tickets and surveys. We read every one, give it Dimensions, join it to your numbers, and hand back ranked findings with the proof attached.
SOC 2 Type II, ISO 27001 and GDPR. Under NDA. Nothing to sign. Deleted if you don’t buy.
- One pictureText and numbers, read together.
- ProvenEvery finding tested and traceable.
- RankedBiggest lift first.
- Your goalBuilt around your decision.
[01] Nothing to signPart of our Terms of Service
Nothing to sign. These obligations are ours.
You don’t agree to anything on your company’s behalf. Our commitments are part of our Terms of Service, and if anything here conflicts with them, they win.
Forward it to security or legal
After you upload, you get a dated receipt email with the full terms as a one-page PDF.
Read the Terms of Service- You own itYour data and the report belong to your company.
- Used only for your reportNever sold, shared, or used in marketing.
- No AI trainingOurs or anyone’s. Our providers are prohibited from it.
- Your own instanceStored separately and encrypted. Every access is logged.
- Deleted if you don’t buyWithin 30 days, or right away. We email you when it’s done.
- A real person is accountableA named owner on our team. Exposure reported within 72 hours.
[02] Blend32 sources
Every channel. Joined to your numbers.
Conversations say why. Operational data says whether it mattered. We put both on the same customer, account or location, so text and numbers are read together.
Customer interactions
CXone
Trustpilot One account, one record
Read together
Operational metrics
Salesforce CRM
BigQuery
CSV and Excel [03] What you getOn your own data
A complete kit on your own data. Not a sandbox.
Upload real conversations and get back findings you can share, test, and forward on day one. Everything in it belongs to your company, whether or not you buy.
02
Opportunity skill
Pressure-test what you found. Validate what holds up, question what doesn’t, and see where to dig next.
Turns into a plan deck when you’re ready.
03
Probe context
Which files led, what shaped the read, and how strong the signal was, so anyone can see where the numbers came from.
Includes a one-page record of your data terms.
[04] How it worksOne afternoon
Three steps. One afternoon.
Start your free trial ›- 01Drop in your data
Calls, chats, tickets, or surveys as CSV, JSON, JSONL, or Parquet, or connect a source. Add context files to blend in.
- 02Get your First Read
We suggest Dimensions for your data. Findings, charts, and proof come back in the first turn, ranked by impact on your goal.
- 03Keep it or walk away
Add your own Dimensions and take the plan deck to your team. If you don’t buy, your data is deleted and the report stays yours.
Trusted by innovators who refuse to operate on assumptions
“We can move from question to insight fast enough that it actually changes what teams do that week.”
“Ultimately, it allows us to quantify the qualitative and give context and reasoning to KPI movements.”
Seattle Mariners“Structured, reusable conversational data is foundational to our future strategy.”
Dimension Labs/Free trial
Ask your own data the next question.
Start free. Nothing to sign. If you don’t buy, your data is deleted and the report stays yours.