Upload your reviews, surveys, tickets and calls. Find which experience issue is really moving your score, and which is just loud.
Every tool you own ranks by volume. Marriott's guests named front desk check-in constantly. It ranked #2 and moved star rating almost none.
Unified Data & Enrichment
Start with one file. Reviews, surveys, tickets, calls, whatever your customers, guests or fans have already told you. Every record comes back enriched with structured Dimensions: root cause, effort, sentiment, escalation risk, intent. No taxonomy to build, no model to train.
Causal Intelligence Engine
Ask in plain English. The agent writes the queries, runs the analysis, controls for the things that would confound it, and returns the finding with an effect size and confidence interval. It checks its own work.
On-Demand Intelligence Reports
Say what you need and the agent builds it: executive summary, causal findings, charts, recommendations. Set it to rerun weekly or monthly on fresh data and it lands in your inbox. Export as HTML, PDF or slides.
System-Level Dimensions
Custom Dimensions per Business Objective
Multi-Dimension Orchestration
Output Validation - "hallucination" or drift check
Internal Vector Embeddings & Semantic Similarity
Dynamic Clustering & Theming
Multi-Dimensional Consolidation
Export ability to data warehouse
Generate causal reports, visualizations, and executive intelligence: on demand or scheduled
Plug into existing B.I tool of choice (Tableau, PowerBI, Hex)
Export via API to any warehouse (Snowflake, Databricks, BigQuery)
Dimension Labs has become the default insight layer across the company.
