Security
Built to handle Fortune 500 customer data.
Insurers, sports leagues and global consumer brands trust Dimension Labs with millions of customer conversations. Here is how we protect them.
Enterprise grade security
Built to handle Fortune 500 customer data.
With the controls enterprise security teams ask for, on every plan.
Security at Dimension Labs- SOC 2 Type IIAudited controls over security, availability and confidentiality.
- ISO 27001Certified information security management.
- GDPR and CCPACompliant, with data processing agreements for customers.
- PII redactionPersonal data redacted at ingest, before enrichment.
- Single or multi-tenantCloud hosted, with single-tenant and on-premise options for enterprise.
- SSO and rolesSingle sign-on and role-based permissions, plus full data deletion on request.
Security questions
Which certifications do you hold?
SOC 2 Type II and ISO 27001. We are GDPR and CCPA compliant and sign data processing agreements with customers.
Where is my data hosted?
In the cloud, in multi-tenant or single-tenant deployments. Enterprise customers can choose an on-premise deployment.
How is personal data handled?
Personally identifiable information is redacted at ingest, before enrichment. You can request full deletion of your data at any time.
Can results go back to our own warehouse?
Yes. Enriched data and Dimensions can be written back to Snowflake, Databricks or BigQuery, where your existing access controls apply.
Do you support SSO and permissions?
Yes. Single sign-on and role-based permissions are supported, with webhooks and API connections for ingestion.
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