Integrate Dimension Labs with Ada to unlock advanced analytics for agent interactions. This partnership enhances Ada's capabilities by providing in-depth flexible insights into user interactions, conversation patterns, and engagement metrics. Dimension Labs' analytics empower businesses to optimize chat message experiences for enhanced customer engagement.

Key Benefits:

1. Multi-Bot Analysis: Gain detailed insights across all of your ADA agents through Dimension Labs unified conversational platform.
2. Custom Dashboards: Our customizable dashboards are specifically designed for analyzing conversations coming in across all your agents. ‍
3. Feedback-Driven Optimization: Leverage user feedback to make data-driven improvements to chat message interactions.

Advancing Ada CX's Analytics:

Ada is an AI customer service platform for businesses to build, manage and improve their AI agents. Integrating Dimension Labs with Ada augments it with detailed message analytics across all of your bots. This visibility fills the gap in understanding chat message interactions, leading to more effective engagement and user satisfaction.