Survicate integration for Dimension Labs
This brings in your Survicate survey responses: each open-text question and the respondent's answer, plus the comments respondents add to a choice, one conversation per response, with ratings and NPS scores alongside. You run it on your side: a small script pulls from the Survicate Data Export API and posts each message to the universal API.
- Platform
- Survicate
- Type
- Surveys
- Connects by
- Universal API
- Setup
- 5 steps
- Guide checked
- 2026-10-26, against Survicate's documentation
Every Survicate message, in the same shape as everything else.
Each record lands in the Dimension Labs conversation format, so Dimensions, reports and the agent work the same way as for every other source.
question from the questions list (outgoing); answer for text questions, or answer.comment and answers[].comment (incoming) text Contact form (form) and date answers aren't sent.
respondent.uuid userId Survicate's own respondent ID. Fall back to the sessionId.
incoming false for the question, true for the answer.
uuid sessionId Prefix it, for example survicate-15263384-6a46-....
uuid conversationId Same value as sessionId.
collected_at dimensionlabs_timestamp ISO 8601 UTC. Convert with toMillis. Add 1,000 ms per message.
survey ID, language, device_type, answer.rating, NPS content and tag, the attributes you request platformJson Attributes such as an account or order ID are the place to join on.
5 steps. Then it runs on its own.
A small job on your side reads Survicate through its API and posts each message to the Dimension Labs universal API. The guide gives the steps, the field mapping and the code. Run the job once for history, then every 15 minutes. A live source is enriched automatically every day; history is enriched with a backfill.
Open the full Survicate guide ›- 01Get API access in Survicate
- 02Pull new responses
- 03Map the fields
- 04Send it
- 05Run it
What you need
- A Survicate plan that includes API access. Survicate says the Data Export API is available on some plans only, and requests from other accounts return an error. Check Survicate's pricing or ask Survicate.
- A Survicate organization owner or workspace admin, to copy the API key.
- The ID of each survey.
- A Dimension Labs API key for a new Universal API source.
[03] What you can ask
Questions teams answer with Survicate data.
- Why did the score drop, and for whom?
- Which comment themes move the score, and which are only common?
- What changed between this wave and the last?
Survicate integration questions
Does Dimension Labs integrate with Survicate?
Yes. A small job on your side reads Survicate through its API and posts each message to the Dimension Labs universal API. The guide gives the steps, the field mapping and the code. The setup guide was checked against Survicate's documentation on 2026-10-26.
What Survicate data does Dimension Labs bring in?
This brings in your Survicate survey responses: each open-text question and the respondent's answer, plus the comments respondents add to a choice, one conversation per response, with ratings and NPS scores alongside. You run it on your side: a small script pulls from the Survicate Data Export API and posts each message to the universal API.
What do I need to connect Survicate?
A Survicate plan that includes API access. Survicate says the Data Export API is available on some plans only, and requests from other accounts return an error. Check Survicate's pricing or ask Survicate. A Survicate organization owner or workspace admin, to copy the API key. The ID of each survey. A Dimension Labs API key for a new Universal API source.
How often does Survicate data update?
Run the job once for history, then every 15 minutes. A live source is enriched automatically every day; history is enriched with a backfill.
Can I connect a platform that is not Survicate?
Yes. Any platform with an API connects through the same universal API, and any tool with an export button works as a file upload. The integrations page lists the platforms with a written guide.
Stop reporting. Start understanding.
Start with one file. Ask why a number moved. Plans from $299 a month, no demo and no contract on monthly plans.