Fathom integration for Dimension Labs
This brings in each Fathom meeting transcript as one conversation, turn by turn: what your prospects and customers said, and what your own team said. You run it on your side: a small script pulls from the Fathom API and posts each turn to the universal API.
- Platform
- Fathom
- Type
- Sales and meeting calls
- Connects by
- Universal API
- Setup
- 5 steps
- Guide checked
- 2026-10-26, against Fathom's documentation
Every Fathom message, in the same shape as everything else.
Each record lands in the Dimension Labs conversation format, so Dimensions, reports and the agent work the same way as for every other source.
transcript[].text text One message per transcript item.
a hash of speaker.matched_calendar_invitee_email, else of display_name userId Never the email or name itself. A speaker with no matched email gets a hash of the recording id and display name.
the matched invitee's is_external incoming true for external invitees (prospects, customers), false for your team. With no matched invitee, the code treats the person who recorded the meeting, and emails on your COMPANY_DOMAINS, as your team; anyone else is incoming.
recording_id sessionId Prefixed, for example fathom-123456789.
recording_id conversationId Same value as sessionId.
recording_start_time plus timestamp dimensionlabs_timestamp timestamp is to the second, so items in the same second are spaced to 1,000 ms.
meeting_type, transcript_language, calendar_invitees_domains_type; speakerMatched, internal platformJson calendar_invitees_domains_type says whether the invitee list included external domains.
5 steps. Then it runs on its own.
A small job on your side reads Fathom through its API and posts each message to the Dimension Labs universal API. The guide gives the steps, the field mapping and the code. Run the job once for history, then every 15 minutes. A live source is enriched automatically every day; history is enriched with a backfill.
Rate limits, per Fathom: 60 calls in a 60 second window. Requests with include_transcript=true are heavy requests: 30 in 60 seconds, which Fathom may lower to 5 during busy periods. Going over returns 429; wait at least Retry-After seconds (API overview).
Open the full Fathom guide ›- 01Get API access in Fathom
- 02Pull new meetings
- 03Map the fields
- 04Send it
- 05Run it
What you need
- A Fathom user whose API key can see the meetings you want. API access is included on all Fathom plans. Keys are per user, and there are no org-level keys: for org-wide access, give an Admin view access to all shared calls and use that Admin's key. Private meetings stay visible only to their host's own key.
- Optionally, the email domains your company uses, for example acme.com, as a fallback for telling your team apart.
- A Dimension Labs API key for a new Universal API source.
[03] What you can ask
Questions teams answer with Fathom data.
- Which objections show up in deals we lose?
- What do customers ask for that the product does not do yet?
- Which competitors come up, and in which deals?
Fathom integration questions
Does Dimension Labs integrate with Fathom?
Yes. A small job on your side reads Fathom through its API and posts each message to the Dimension Labs universal API. The guide gives the steps, the field mapping and the code. The setup guide was checked against Fathom's documentation on 2026-10-26.
What Fathom data does Dimension Labs bring in?
This brings in each Fathom meeting transcript as one conversation, turn by turn: what your prospects and customers said, and what your own team said. You run it on your side: a small script pulls from the Fathom API and posts each turn to the universal API.
What do I need to connect Fathom?
A Fathom user whose API key can see the meetings you want. API access is included on all Fathom plans. Keys are per user, and there are no org-level keys: for org-wide access, give an Admin view access to all shared calls and use that Admin's key. Private meetings stay visible only to their host's own key. Optionally, the email domains your company uses, for example acme.com, as a fallback for telling your team apart. A Dimension Labs API key for a new Universal API source.
How often does Fathom data update?
Run the job once for history, then every 15 minutes. A live source is enriched automatically every day; history is enriched with a backfill.
Can I connect a platform that is not Fathom?
Yes. Any platform with an API connects through the same universal API, and any tool with an export button works as a file upload. The integrations page lists the platforms with a written guide.
Stop reporting. Start understanding.
Start with one file. Ask why a number moved. Plans from $299 a month, no demo and no contract on monthly plans.