Bazaarvoice integration for Dimension Labs
This brings in the product reviews in your Bazaarvoice client instance: each review as a customer message, with its rating and product, and your brand responses when there are any. One conversation per review. You run it on your side: a small script pulls from the Bazaarvoice Conversations API and posts each message to the universal API.
- Platform
- Bazaarvoice
- Type
- Reviews
- Connects by
- Universal API
- Setup
- 5 steps
- Guide checked
- 2026-10-26, against Bazaarvoice's documentation
Every Bazaarvoice message, in the same shape as everything else.
Each record lands in the Dimension Labs conversation format, so Dimensions, reports and the agent work the same way as for every other source.
Title and ReviewText (incoming), ClientResponses[].Response (outgoing) text Join the title and body with a line break. Ratings-only reviews have no text and are skipped.
AuthorId userId Prefixed bazaarvoice-. Don't send UserNickname or UserLocation.
incoming true for the review, false for a brand response.
Id sessionId Prefixed bazaarvoice-.
Id conversationId SubmissionTime (review), ClientResponses[].Date (response) dimensionlabs_timestamp Convert with toMillis. A response within a second of the review is moved a second later.
Rating, ProductId, IsRecommended, ContentLocale, IsSyndicated, IsFeatured, ModerationStatus, CampaignId, Pros, Cons platformJson ProductId is the field to join to your product data.
5 steps. Then it runs on its own.
A small job on your side reads Bazaarvoice through its API and posts each message to the Dimension Labs universal API. The guide gives the steps, the field mapping and the code. Run the job once for history, then every 15 minutes. A live source is enriched automatically every day; history is enriched with a backfill.
Open the full Bazaarvoice guide ›- 01Get API access in Bazaarvoice
- 02Pull new reviews
- 03Map the fields
- 04Send it
- 05Run it
What you need
- Bazaarvoice's written approval to store review content. The Conversations API is built to display reviews on your own site and apps. Bazaarvoice's API Terms of Use say you may not store data retrieved through it, and point to its Displayable Content Export, sold separately, for backend data management. Its rate-limit guide says using the Conversations API to build your own data store is limited to clients with prior approval. Sending reviews to Dimension Labs stores them, so get approval from your Bazaarvoice representative before you run this guide, or use the export described at the end of "Run it".
- API access enabled for your client instance (if it isn't, contact your Bazaarvoice representative), and a Portal account with the Technical Contributor or Technical Administrator role and the Ratings and Reviews solution.
- A Conversations API key (passkey), approved by a Technical Administrator.
- A key set up to exclude syndicated content, so it can list all your reviews without a product filter (see step 2). Bazaarvoice support can configure this.
- A Dimension Labs API key for a new Universal API source.
[03] What you can ask
Questions teams answer with Bazaarvoice data.
- Why does one location score higher than another?
- Which complaints cost the most stars?
- How do we compare with competitors on the same issues?
Bazaarvoice integration questions
Does Dimension Labs integrate with Bazaarvoice?
Yes. A small job on your side reads Bazaarvoice through its API and posts each message to the Dimension Labs universal API. The guide gives the steps, the field mapping and the code. The setup guide was checked against Bazaarvoice's documentation on 2026-10-26.
What Bazaarvoice data does Dimension Labs bring in?
This brings in the product reviews in your Bazaarvoice client instance: each review as a customer message, with its rating and product, and your brand responses when there are any. One conversation per review. You run it on your side: a small script pulls from the Bazaarvoice Conversations API and posts each message to the universal API.
What do I need to connect Bazaarvoice?
Bazaarvoice's written approval to store review content. The Conversations API is built to display reviews on your own site and apps. Bazaarvoice's API Terms of Use say you may not store data retrieved through it, and point to its Displayable Content Export, sold separately, for backend data management. Its rate-limit guide says using the Conversations API to build your own data store is limited to clients with prior approval. Sending reviews to Dimension Labs stores them, so get approval from your Bazaarvoice representative before you run this guide, or use the export described at the end of "Run it". API access enabled for your client instance (if it isn't, contact your Bazaarvoice representative), and a Portal account with the Technical Contributor or Technical Administrator role and the Ratings and Reviews solution. A Conversations API key (passkey), approved by a Technical Administrator. A key set up to exclude syndicated content, so it can list all your reviews without a product filter (see step 2). Bazaarvoice support can configure this. A Dimension Labs API key for a new Universal API source.
How often does Bazaarvoice data update?
Run the job once for history, then every 15 minutes. A live source is enriched automatically every day; history is enriched with a backfill.
Can I connect a platform that is not Bazaarvoice?
Yes. Any platform with an API connects through the same universal API, and any tool with an export button works as a file upload. The integrations page lists the platforms with a written guide.
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