Yotpo integration for Dimension Labs
This brings in the reviews in your Yotpo store, product reviews and site (store) reviews: each review as a customer message, with its score, product and Yotpo's sentiment score. One conversation per review. You run it on your side: a small script pulls from the Yotpo API and posts each message to the universal API.
- Platform
- Yotpo
- Type
- Reviews
- Connects by
- Universal API
- Setup
- 5 steps
- Guide checked
- 2026-10-26, against Yotpo's documentation
Every Yotpo message, in the same shape as everything else.
Each record lands in the Dimension Labs conversation format, so Dimensions, reports and the agent work the same way as for every other source.
title and content text Join the title and body with a line break. HTML entities are decoded.
userId Yotpo returns no internal reviewer id, so use the sessionId. Don't send name or email.
incoming Always true.
id sessionId Prefixed yotpo-.
id conversationId created_at dimensionlabs_timestamp ISO 8601. Convert with toMillis.
score, sku, sentiment, votes_up, votes_down, reviewer_type, is_incentivized, incentive_type, user_reference platformJson sku is your product ID, the field to join to your product data. user_reference is the external user reference sent when the review was created, if your store sends one.
5 steps. Then it runs on its own.
A small job on your side reads Yotpo through its API and posts each message to the Dimension Labs universal API. The guide gives the steps, the field mapping and the code. Run the job once for history, then every 15 minutes. A live source is enriched automatically every day; history is enriched with a backfill.
Open the full Yotpo guide ›- 01Get API access in Yotpo
- 02Pull new reviews
- 03Map the fields
- 04Send it
- 05Run it
What you need
- Your Yotpo store ID (formerly app key) and API secret. Yotpo says only the account administrator can see the API secret; teammates with Staff permissions can't.
- A Dimension Labs API key for a new Universal API source.
[03] What you can ask
Questions teams answer with Yotpo data.
- Why does one location score higher than another?
- Which complaints cost the most stars?
- How do we compare with competitors on the same issues?
Yotpo integration questions
Does Dimension Labs integrate with Yotpo?
Yes. A small job on your side reads Yotpo through its API and posts each message to the Dimension Labs universal API. The guide gives the steps, the field mapping and the code. The setup guide was checked against Yotpo's documentation on 2026-10-26.
What Yotpo data does Dimension Labs bring in?
This brings in the reviews in your Yotpo store, product reviews and site (store) reviews: each review as a customer message, with its score, product and Yotpo's sentiment score. One conversation per review. You run it on your side: a small script pulls from the Yotpo API and posts each message to the universal API.
What do I need to connect Yotpo?
Your Yotpo store ID (formerly app key) and API secret. Yotpo says only the account administrator can see the API secret; teammates with Staff permissions can't. A Dimension Labs API key for a new Universal API source.
How often does Yotpo data update?
Run the job once for history, then every 15 minutes. A live source is enriched automatically every day; history is enriched with a backfill.
Can I connect a platform that is not Yotpo?
Yes. Any platform with an API connects through the same universal API, and any tool with an export button works as a file upload. The integrations page lists the platforms with a written guide.
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